Privacy Policy

1. Who We Are

The Rabbi Meir Baal Haness – Ahavas Zion – Kollel Siebenburgen Trust (“TRMBH”, “we”, “us” or “our”) is a charity registered in England and Wales under charity number 277625.

This Privacy Policy explains how we collect, use, share, retain and protect personal information when you visit trmbh.com, contact us, make a donation, complete a Gift Aid declaration, or otherwise interact with us.

We process personal data in accordance with applicable United Kingdom data protection law, including the UK General Data Protection Regulation, the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations.

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2. Personal Information We Collect

We may collect information that you give to us directly, information generated when you use our website, and limited information received from service providers that help us operate the website and process donations.

• Your name, postal address, email address and telephone number.
• Information you submit through contact forms, prayer requests, dedications, memorial records or other website forms.
• Donation details, including donation amount, date, currency, transaction reference and payment status.
• Gift Aid declaration information, including your name, home address, declaration status and relevant donation records.
• Correspondence and communications between you and TRMBH.
• Technical and usage information, such as browser type, device type, pages visited, session information and approximate location information collected through Google Analytics after consent.
• Any other information you voluntarily provide to us.

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3. Payment Information

Online payments may be processed by trusted third-party payment providers, including Stripe and any other payment provider shown at checkout. Payment providers process payment-card information under their own privacy notices and security arrangements.

We do not store complete credit or debit card numbers or card security codes on our website servers. We may receive and retain transaction confirmations, payment status, donor details and reference numbers needed to administer donations, issue receipts, prevent fraud and maintain charity records.

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4. How We Use Personal Information

We use personal information only where we have a lawful and legitimate reason to do so.

• To process and acknowledge donations and send receipts.
• To administer Gift Aid declarations and submit valid Gift Aid claims to HM Revenue & Customs.
• To respond to enquiries, contact requests, prayer requests and other communications.
• To maintain supporter, donor, memorial and charity administration records.
• To operate, secure, troubleshoot and improve our website and services.
• To understand website use and performance through Google Analytics where you have consented to analytics cookies.
• To prevent fraud, misuse, security incidents and unlawful activity.
• To comply with charity, accounting, tax, regulatory and legal obligations.
• To establish, exercise or defend legal claims.

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5. Lawful Bases for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases:

• Consent — for example, where you agree to optional analytics cookies or expressly request a particular communication.
• Contract or steps at your request — where processing is necessary to provide a service or process a transaction you requested.
• Legal obligation — including charity, tax, accounting, Gift Aid and regulatory requirements.
• Legitimate interests — including administering the charity, responding to enquiries, maintaining appropriate records, improving services, preventing fraud and protecting the website, provided those interests are not overridden by your rights.

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6. Gift Aid

Where you make a Gift Aid declaration, we use the information to administer and support Gift Aid claims with HM Revenue & Customs. We may need to retain Gift Aid declarations and related donation records for the period required by HMRC and applicable law.

You should tell us if your circumstances change, if you no longer pay sufficient UK Income Tax or Capital Gains Tax, or if you wish to cancel a continuing Gift Aid declaration.

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7. Cookies and Google Analytics

Our website uses cookies and similar technologies. Some cookies are strictly necessary for security, accessibility, payments or core website functions.

We also use Google Analytics to understand how visitors use the website and to improve its content and performance. Google Analytics may collect information such as page views, session statistics, browser and device information, and approximate geolocation.

Analytics cookies are optional. They should not be placed, and Google Analytics should not collect analytics data, until you have made an affirmative choice to accept analytics cookies through our cookie controls. You may later change or withdraw your choice through the cookie settings provided on the website.

Disabling optional cookies will not prevent you from accessing the main content of the website, although some features may operate differently.

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8. Sharing Personal Information

We do not sell or rent personal information. We may share information only where necessary and proportionate with:

• Payment processors and banking providers.
• Website hosting, email, IT, security, analytics and technical service providers.
• Professional advisers, auditors, accountants and insurers.
• HM Revenue & Customs, the Charity Commission, courts, regulators, law-enforcement bodies or other authorities where required or permitted by law.
• Other organisations where necessary to fulfil a request you have made or where you have authorised the sharing.

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9. International Data Transfers

Some service providers, including technology, analytics, hosting or payment providers, may process information outside the United Kingdom. Where personal information is transferred internationally, we take steps designed to ensure that an appropriate legal transfer mechanism and safeguards are in place, as required by applicable data protection law.

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10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy and to meet legal, tax, accounting, charity and regulatory obligations.

Different records may be retained for different periods. Donation, accounting and Gift Aid records may be kept for the periods required by HMRC and other applicable legal requirements. Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where reasonably practicable.

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11. Data Security

We use appropriate technical and organisational measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure. Access is limited to people and service providers who need it for legitimate purposes.

No internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

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12. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Ask for access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete personal information in certain circumstances.
• Ask us to restrict processing in certain circumstances.
• Object to processing based on legitimate interests in certain circumstances.
• Ask for data portability where the legal requirements apply.
• Withdraw consent at any time where processing is based on consent, without affecting earlier lawful processing.
• Complain to the Information Commissioner’s Office.

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13. Marketing Communications

We will send electronic marketing or fundraising communications only where permitted by law. Where consent is required, you may withdraw it at any time by using an unsubscribe facility or contacting us. Service messages, donation receipts and responses to your enquiries are not marketing communications.

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14. Children’s Information

Our general website is not designed to collect personal information directly from children. Where information about a child or young person is provided for a dedication, memorial, prayer or charitable purpose, the person submitting it should have appropriate authority to do so. Please do not submit unnecessary sensitive information.

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15. Third-Party Websites

Our website may contain links to websites operated by other organisations. Those organisations are responsible for their own privacy practices. We encourage you to read their privacy notices before providing personal information.

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16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, service providers or legal requirements. The latest version will be published on this page with a revised “Last Updated” date.

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17. Contact Us

For privacy questions, requests or concerns, please contact:

The Rabbi Meir Baal Haness – Ahavas Zion – Kollel Siebenburgen Trust
Registered Charity No. 277625
9 Craven Walk
London N16 6BS
United Kingdom

Email: rmbhlondon@gmail.com
Telephone: 020 8802 9517

You may also complain to the Information Commissioner’s Office if you are concerned about how we use your personal information. We would appreciate the opportunity to address your concern first.

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